Frequently Asked Questions
Everything you need to know about finding your perfect formal look.
How do I determine the best size for me?
Since we carry various designers, we recommend checking the specific size chart linked on each product page. If you are between sizes, we generally suggest sizing up as formal wear often runs smaller than everyday apparel.
What is your return policy for formal gowns?
We offer returns for store credit on eligible items within 14 days of delivery. All garments must be unworn, unwashed, and have the original security tags attached to be accepted.
How long does shipping take for 'Quick Ship' items?
Items marked as 'Quick Ship' are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for last-minute events.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and the weight of the order.
Can I make changes to my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to cancel or modify it. Please double-check your sizing and shipping address before confirming your purchase.
Are your dresses authentic designer pieces?
Absolutely. Lady Black Tie is an authorized retailer for every brand we carry. You can shop with confidence knowing that all gowns are 100% authentic and sourced directly from the designers.